Living It Up accepts Visa, Visa Electron, Mastercard and American Express, as well as payment by cheque or bank transfer.

Any information you provide to Living It Up, including credit card information, is encrypted on our secure server (or that of our payment handler) using SSL. The encryption process converts the information you enter into bits of code that are then securely transmitted over the Internet. Therefore, you can be assured that shopping online with Living It Up is a hassle-free experience and one that is completely secure and protected against fraud or similar concerns.

Once your order is submitted our website will display a confirmation message to acknowledge your order. You should also receive an automated email confirmation which includes details of all the items you have ordered.

We endeavour to give up-to-date stock availability information on the product specific pages of our website. An indication should be given as to the anticipated delivery time of new stock if items aren't currently available. Please Contact Us if you have any difficulty finding the stock information you require.

Our standard delivery charges to UK mainland addresses are shown on each product page. If you are ordering multiple items then the charge will be automatically calculated when you checkout. Our maximum delivery charge is capped at £100 to most UK postcode areas. Delivery to all the postcodes covering Scotland, Wales and South West may incur a surcharge (and therefore do not qualify for free delivery offers). For such orders it is best to obtain a delivery quotation prior to placing your order so that we can provide an accurate price for your delivery. If you place your order without a quotation then we will contact you to confirm the surcharge before processing your order. We do not currently deliver outside of the UK Mainland.

All prices shown on our website include VAT at the prevailing rate.

It is usually possible to deliver to an alternative delivery address as long as our security checks are successful. Our security checks can take up to 3 working days to complete. In some instances, as part of our measures to prevent fraudulent orders, we may be obliged to deliver only to the registered card address. Orders paid for by cheque or bank transfer can always be delivered to an address of your choosing.

No, all products must be paid for prior to despatch.

Our standard guarantee can be found in our Terms and Conditions under Guarantees & Right To Return.

Here at Living It Up we pride ourselves on the quality of our goods and
our unbeatable service. If you're not completely satisfied then we want
to hear about it. Please contact us by your preferred method: email to info@livingitup.co.uk, call us on 0116 2695 960 or using the Contact Us form.

Living It Up record all incoming and outgoing calls, these may be used for training and quality purposes.

Please Contact Us and we will answer your query as soon as possible.